Returns & Exchanges
Due to the perishable and regulated nature of our spirit-infused food products, we offer a 30-day satisfaction guarantee on unopened and non-perishable items. If your order arrives damaged or incorrect, we are committed to providing a swift resolution through a replacement or full refund.
Contact Support
Email our customer care team at [email protected] within 48 hours of delivery if your products arrived damaged or were incorrect.
Provide Verification
Include your order number and clear photographs of the shipping box and any damaged items to help us expedite your claim.
Return Authorization
Once approved, we will provide a prepaid shipping label and instructions for returning eligible non-perishable goods to our warehouse.
Receive Refund
After we receive and inspect your return, a refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing